Mavericks Office Solutions: Eliminating Downtime and Increasing Productivity
The Ohio-based company was established to provide enterprise-level IT support for the small business sector at affordable prices. As the IT team spends a considerable time fixing printing issues, the company decided to add managed print services (MPS) and further bolster its already robust service portfolio. With expertise in print environment optimization and management, Mavericks offers printing equipment as per client-specific requirements along with ongoing support, maintenance, and management services. “Unlike other MPS providers, we have extensive experience delivering IT support, and as a result, we can set up print devices faster,” explains Jeffrey Bish, president of Mavericks Office Solutions. What makes the company unique is the fact that it follows a subscription-based model in contrast to the more conventional per-page basis, allowing its clients to print unlimited amounts without getting nickel-and-dimed for each page.
Every equipment deployed by the Mavericks carries the Toshiba Quality Commitment, which is a guarantee that clients only receive the most advanced devices with lifetime service, and support. The printers support a wide range of features and functions, which can be operated through a user-friendly interface.
Illustrating the company’s capabilities, Bish mentions how one of its clients had problems keeping up with a higher print volume until Mavericks stepped in. The cost per page was increasing because the OEM cartridges used by the client was also steadily rising in price. Further, their copier machines were constantly malfunctioning, and servicing was getting delayed frequently. Mavericks replaced the client’s existing copiers with Toshiba products featuring double-sided scanners.
Every equipment deployed by the mavericks carries the toshiba quality commitment, which is a guarantee that clients only receive the most advanced devices with lifetime service, and support
Owing to swift implementation and proactive maintenance provided by Mavericks, the client was able to experience significant improvement in printing operations.
While improving efficiency in printing operations, Bish also notes that the increasing amount of paper consumption in offices cannot be disregarded. To combat this, Mavericks launched its Go Greener initiative designed to assist business cut down on waste and establish a more environmentally friendly workplace. Clients participating in the initiative are first monitored for six months to determine their regular paper usage. And if there is a decrease in that amount over the next six months, Mavericks then reduces the charge for its services accordingly. Coupled with its environmental initiative, Mavericks’ Work Safer is designed to provide businesses with an extra level of business documents security. Printers are often overlooked as a data access point when companies employ network security solution to keep hackers from gaining business-sensitive information. At Mavericks, system experts analyze and assess enterprise document security as well as points of vulnerability before providing a detailed security plan and implementing it.
At the core of the company’s success today is its ability to fix and troubleshoot a majority of printer issues remotely, helping clients achieve almost zero downtime. Over the coming months, Mavericks intends to enhance their capabilities and expand operations throughout Ohio, particularly in the Columbus area. Despite providing managed print services for a relatively short time Mavericks has been flexible in catering to various industries. Treading ahead, the company shall continue to be at the forefront of technology and service innovation to help customers achieve success.